General Terms and Conditions

OVERVIEW

This website is operated by Brand Paradise Limited (the “Company”), trading as Lunara Hair. Throughout the website, the terms “we”, “us”, and “our” refer to Lunara Hair.

Lunara Hair offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Company Registration Details

Brand Paradise Limited
ROOM B232, 12/F, Block B
Tuen Mun Industrial Centre
2 San Ping Street
Tuen Mun, NT
Hong Kong

Registration Number: 74854055 000 02 23 A
Owner: ChaoHui Luo

By visiting our website or purchasing from Lunara Hair, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and content contributors.

Please read these Terms carefully before accessing or using our website. If you do not agree to all Terms, you may not access the site or use any services.

ARTICLE 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose or violate any applicable laws, including copyright laws.

Any breach of these Terms may result in immediate termination of your access to our Services.

ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

Your content, excluding payment information, may be transmitted unencrypted across various networks. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.

ARTICLE 3 – ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be relied upon as the sole basis for decision making.

We reserve the right to modify site content at any time without obligation to update information.

ARTICLE 4 – CHANGES TO SERVICE AND PRICING

Prices for Lunara Hair products are subject to change without notice.

We reserve the right to modify or discontinue the Service or any product without notice and are not liable for any resulting impact.

ARTICLE 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Return Policy.

We make every effort to display product images accurately but cannot guarantee exact color representation on all devices.

We reserve the right to limit sales by person, region, or jurisdiction and to discontinue products at any time.

ARTICLE 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion.

You agree to provide current, complete, and accurate account and billing information and to promptly update your details as needed.

ARTICLE 7 – OPTIONAL THIRD PARTY TOOLS

We may provide access to third party tools that we do not control.

Use of such tools is entirely at your own risk and subject to the third party’s terms.

ARTICLE 8 – THIRD PARTY LINKS

Third party links may direct you to external websites. We are not responsible for their content or accuracy and assume no liability for third party products or services.

ARTICLE 9 – USER COMMENTS AND SUBMISSIONS

Any comments, feedback, or submissions you provide may be used by Lunara Hair without restriction.

You agree your submissions will not violate any third party rights or contain unlawful or harmful content.

ARTICLE 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

ARTICLE 11 – ERRORS AND OMISSIONS

We reserve the right to correct any errors or inaccuracies and to cancel orders if information is incorrect at any time.

ARTICLE 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, to violate laws, infringe intellectual property rights, transmit malware, collect personal data unlawfully, or interfere with site security.

Violation may result in termination of access.

ARTICLE 13 – DISCLAIMER AND LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available” without warranties of any kind.

Lunara Hair and Brand Paradise Limited are not liable for any direct or indirect damages arising from your use of the Service, to the maximum extent permitted by law.

ARTICLE 14 – INDEMNIFICATION

You agree to indemnify and hold harmless the Company and its affiliates from any claims arising from your breach of these Terms or violation of law.

ARTICLE 15 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain valid.

ARTICLE 16 – TERMINATION

These Terms remain effective unless terminated by you or by us.

We may terminate access at any time if you fail to comply with these Terms.

ARTICLE 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Lunara Hair and supersede any prior agreements.

ARTICLE 18 – GOVERNING LAW

These Terms and any related agreements are governed by and construed in accordance with the laws applicable in Europe.

ARTICLE 19 – CHANGES TO TERMS

We reserve the right to update or replace any part of these Terms at any time. Continued use of the website constitutes acceptance of changes.

ARTICLE 20 – CONTACT INFORMATION

Questions regarding these Terms should be sent to:

support@lunarahair.com

LEGAL ENTITY